Measure complex performance to produce actionable insights.
Learning. Responding effectively in ambiguous and rapidly changing situations. Teaming with technologies to perform complex tasks. You need to know whether your education, training, and technologies are resulting in better performance and mission success.
What we measure.
The right target for measurement depends on what you're trying to accomplish. We can support measurement of the person, the team, the technologies that are part of the human-machine team, the organizational structures that support it, or all of the above.
How we measure.
Good measurement depends on a solid understanding of how you work and what constitutes successful performance. We develop metrics customized to your users, needs, and organization.
1
Define what needs
to be measured
We clarify the performance, knowledge, cognitive skills, behaviors, and outcomes that matter for your domain. Clarification builds directly from modeling work, knowledge elicitation interviews, or research with subject-matter experts.
2
Build the metrics
and measures
We analyze the data and information we gathered in Step 1 to produce an initial set of metrics and measures. We pay attention to what is collectable in your domain, recognizing the role of human observers, simulation outputs, and other data sources that can contribute to a well-rounded picture of performance.
3
Test and validate
the measures
We work with you to conduct the right amount of pilot testing and validation studies for your use case. We can advise on the degree of rigor and the testing process most appropriate for your situation.
4
Visualize results and
actionable insights
Measurement is only useful if it supports better decisions. We build interactive performance dashboards and exportable reports so you can give feedback to a student, compare individuals or teams, identify high and low performers, or analyze trends across a population.
Observation Rubrics & Rating Scales
Structured ways to watch performance live and score it consistently across raters.
Scenario-Based Decision-Making Assessments
Evidence of people's ability to adapt and decide in complex contexts where there is no one right answer.
Test & Measurement Services
Mission-based testing of emerging technologies and their ability to support users.
Simulation-Based Performance Measures
Evidence from realistic practice environments, where judgment shows itself.
Training Effectiveness Evaluations
Whether learning transfers to performance, measured against the job, not the classroom.
Dashboards & Actionable Reports
Interactive dashboards and visualizations for rapid meaning-making of large data sets.
What you get.
Products that work for your users and on your systems.
The right product depends on the measurement data you need.
Some clients need to diagnose development needs; others need to evaluate training, compare groups, assess a tool, or track change over time. We build the measurement approach that fits.
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Decision Research.
Performance Improvement.
Our mission is to equip individuals and teams to be superior decision makers.