Jennifer Phillips

Jennifer K. Phillips is an original co-founder of CPG and a human performance leader with more than 30 years of experience supporting Warfighters through research and development for organizations across the Department of Defense. She specializes in naturalistic decision making, individual skill acquisition, performance measurement, and the study of expertise. At CPG, Ms. Phillips serves as Chief Executive Officer, guiding the organization’s strategic direction with a focus on trusted customer and collaborator relationships and the delivery of pragmatic, scientifically grounded solutions.  

Ms. Phillips has played a foundational role in the cognitive science revolution, contributing innovative methods for deconstructing, describing, and measuring decision‑making expertise. She is best known for developing developmental Mastery Models and for pioneering the application of Behaviorally Anchored Rating Scales within military organizations as objective, standardized measures of cognitive skill. More recently, she has applied her expertise in naturalistic decision making to advising on the responsible integration of artificial intelligence tools as decision‑making supports. Ms. Phillips earned a Master of Business Administration in Executive Management from Baldwin Wallace University and a Bachelor of Arts in Psychology from Kenyon College.